Scheduling and Policy Information
Scheduling and Contact Information
Please contact us at least 24 hours before your preferred time. Next day orders are challenging to fulfill and we may not be able to accommodate you on such short notice. You may contact us at (865) 236-0845 or info@cabinphotography.com (please allow a 24 hour turn-around for e-mails).
At the Shoot
The photographer will make a reasonable effort to remove litter, stray objects, etc. from the rooms, however, please note that this does not include making beds or arranging furniture. Property management companies are expected to have the property staging and cleaning completed prior to the photo shoot. All properties will be shot "AS IS".
Our goal is to provide a set of quality digital images (for the Standard Shoot: please refer to our pricing page for more information and other options) including exterior shots, one or more views of each major room, and views of the yard and/or views from the property if any. The photographer will use his/hers best judgment and experience to decide how to best photograph the property.
After the Shoot
Once the images have been taken, the photographer will edit the shoot and select the best images. These will be optimized for quality and delivered to you within one week, unless otherwise specified. All images will be optimized for both print & internet use.
Payment Information
Payment is due on delivery of images.
Cancellation, No-Show and Inclement Weather Policy
If cancellation or rescheduling is necessary, please do so with a minimum of 24 hours notice. Any shoot canceled within 24 hours of a confirmed appointment is subject to a $75 cancellation fee. The full price of the shoot will be charged to any cancellation within four hours of the scheduled time. Every effort will be made to accommodate a rescheduling. In the event of inclement weather precluding exterior photography, a pickup shoot of the property exterior will be rescheduled at the possible time.
Rights and Usage
All images produced for a property management company or owner (hereafter referred to as client) may be used by that client for any and all marketing materials and campaigns associated with the property and for the client's self promotion.
Please note however, that the images will be copyrighted by the photographer, and license granted only to the property management company or the owner and not to any third party. Any usage of the images by a third party, including but not limited to architects, builders, stagers, designers, real estate agents, is strictly prohibited unless approved in writing by the photographer.